Lighthouse Villa Panchgani - Coming Soon

Privacy Policy

Effective Date: [19-05-2025]

[https://lighthousevilla.in] (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], and when you use our services to book or list a homestay.

By using our website and services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Mailing address

• Payment information (processed securely via third-party payment providers)

• Government-issued ID (if required for verification)

b. Booking Information

• Dates of stay

• Property details

• Guest preferences and requirements

• Communication with hosts or guests

c. Automatically Collected Information

• IP address

• Browser type and version

• Device type

• Cookies and usage data (see “Cookies” below)

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2. How We Use Your Information

We use the collected information to:

• Provide and manage homestay bookings

• Communicate with you about your reservation or listing

• Improve our website and services

• Process payments and refunds

• Respond to customer service inquiries

• Verify identity and prevent fraud

• Comply with legal obligations

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3. Sharing Your Information

We may share your information with:

• Hosts or guests for the purpose of fulfilling a booking

• Third-party service providers (e.g., payment processors, identity verification services)

• Legal authorities if required by law

• Analytics and marketing service providers (aggregated and anonymized where possible)

We do not sell your personal data to third parties.

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4. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

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5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict certain data processing

• Withdraw consent at any time

• File a complaint with a data protection authority

To exercise these rights, contact us at: [Insert contact email]

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6. Cookies and Tracking Technologies

We use cookies to:

• Understand user behavior and preferences

• Improve user experience

• Track session data and website usage

You can control cookies through your browser settings.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

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10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [support@lighthousevilla.in]